Terms and Condition

franchisee

Welcome to Lilly Pilly! By accessing or using our services, you agree to comply with the following Terms and Conditions. Please read them carefully before making any purchases or using our platform.

1. General

1.1 These Terms and Conditions govern the use of Lilly Pilly's products, services, and website.
1.2 By engaging with us, you accept these Terms and Conditions in full. If you disagree, please refrain from using our services.

2. Products and Services

2.1 Lilly Pilly offers [bubble tea, desserts, and related beverages] (or replace with your product/service).
2.2 Product availability may vary by location, and certain items may be seasonal.
2.3 All images of products on our website are for illustration purposes only and may not represent the exact product you receive.

3. Orders and Payments

3.1 All orders are subject to acceptance and availability.
3.2 Payment must be made at the time of ordering via accepted payment methods (e.g., credit card, cash, or mobile payment).
3.3 Prices are subject to change without notice. Taxes and additional charges may apply depending on your location.

4. Franchise Terms (if applicable)

4.1 Lilly Pilly franchises are operated under separate agreements.
4.2 Franchisees are independently owned and operated and are responsible for adhering to the standards and policies set by Lilly Pilly.

5. Refunds and Returns

5.1 Due to the perishable nature of our products, refunds and returns are only accepted under specific conditions, such as incorrect or defective items.
5.2 Claims must be made within 24 hours of receiving the product. Proof of purchase is required.

6. Intellectual Property

6.1 All content on Lilly Pilly’s website, including logos, designs, and images, is owned or licensed by Lilly Pilly and protected by intellectual property laws.
6.2 Unauthorized use, reproduction, or distribution of our content is prohibited.

7. User Conduct

7.1 Users must not engage in any unlawful or harmful activity while interacting with our platform or services.
7.2 Any abusive behavior toward staff or other customers will result in refusal of service.

8. Limitation of Liability

8.1 Lilly Pilly is not liable for any indirect, incidental, or consequential damages arising from the use of our services.
8.2 Our maximum liability to you for any loss or damage shall not exceed the amount you paid for the product or service in question.

9. Privacy Policy

9.1 Lilly Pilly values your privacy and collects, uses, and stores personal information as described in our Privacy Policy.
9.2 By using our services, you consent to the collection and use of your data as outlined.

10. Modifications to Terms

10.1 Lilly Pilly reserves the right to update or modify these Terms and Conditions at any time without prior notice.
10.2 Continued use of our services after such changes constitutes acceptance of the updated Terms and Conditions.

11. Governing Law

11.1 These Terms and Conditions are governed by the laws of [Your Country/State]. Any disputes shall be resolved in the courts of [Your Location].